Patient ombudsman

A patient ombudsman provides assistance and advice on matters concerning the application of the Patient Act. The ombudsman also communicates the rights and status of patients and instructs and, if necessary, assists them in making a complaint or a patient injury notification. The patient ombudsman also engages in other types of work to promote the realisation of patients’ rights.

The patient ombudsman does not take a stand on the medical treatment decisions of patients or whether a patient injury has occurred during treatment. They also do not act as patients’ legal counsels but may act as a mediator between the patient and the personnel.

Patient ombudsmen of Pihlajalinna

Clinics, occupational healthcare, dental care and operations and surgeries
patient ombudsman Liisa Pajari
liisa.pajari@pihlajalinna.fi, 050 599 4905

Ikipihlaja Housing services for elderly
There is a social ombudsman appointed by the home municipality or city of each resident.

patient ombudsman Liisa Pajari
liisa.pajari@pihlajalinna.fi, 050 599 4905

Social and healthcare outsourcings: Kuusiolinna Terveys, Mäntänvuoren Terveys, Kolmostien Terveys
patient ombudsman Sanna Siltala
sanna.siltala@pihlajalinna.fi, 040 194 1637

Social and healthcare outsourcing: Jämsän Terveys
patient ombudsman Mai-Stiina Lampinen
mai-stiina.lampinen@jamsa.fi, 040 775 0347

Social and healthcare outsourcing: Laihian Hyvinvointi
patient ombudsman of Laihia municipality, potilasasiamies@vaasa.fi, 040 135 1982
social ombudsman of Laihia municipality, 040 507 9303

Healthcare outsourcing: Selkämeren Terveys
patient ombudsman Susanne Nygård-Kukko
Leave a callback request, 06 2218 411.