Pihlajalinna Group values the privacy of its customers, patients, partners and employees. As the controller, Pihlajalinna is liable for ensuring that any personal data is processed according to statutory regulations. A personal data breach may refer to a situation where personal data is accessed by an unauthorised person. For example, a customer may accidentally receive the data of another customer, or a customer’s data may accidentally be recorded under a different person. If you detect a deviation in information security or data protection, we ask you to report it using the Information security / data protection report form.
Reports are important as they enable us to improve our operation in terms of information security, data protection and patient safety, quality and customer experience, etc. The impact of corrective measures stemming from reports is constantly monitored and assessed for the purposes of developing the operations and the quality.