For existing customers

The employer needs to apply for reimbursement of occupational healthcare expenses from Kela within 6 months after the end of the financial year. Pihlajalinna Occupational Healthcare can help you with the reimbursement application by sending the employer-specific information on occupational healthcare expenses and activities to Kela’s e-service. This makes the processing of reimbursement applications faster and saves our customers’ time.

How it works:

1. The occupational health nurse submits the employer-specific basic information on expenses to Kela’s e-service (minimum charge for 1 hour of work)

2. The employer reviews the information submitted by the service provider in Kela’s e-service.

3. The employer can edit the information in the e-service and approve it for use as a reimbursement application template.

You can find more information on Kela’s e-services for occupational healthcare on Kela’s website.

Please contact the designated occupational health nurse in your organisation to start applying for reimbursement in Kela’s e-service.

Please note! If you as an employer do not want a pre-completed Kela reimbursement form from occupational healthcare (electronic, paper or PDF) but wish to continue to fill it in yourself, please notify your organisation’s designated occupational health nurse as soon as possible. The timing of the reimbursement application depends on your financial period. The information on occupational healthcare expenses and activities is collected when the invoice for the last month of the financial period has been sent for payment.

You can find more information on the reimbursement of occupational healthcare expenses on Kela’s website .

Occupational health price list 2025 (pdf)

Pihlajalinna invoices for occupational health services at the end of each month. The invoicing period ends on the day before the invoice is sent. Any occupational health services used on the final days of a month are included in the next month’s invoice. The invoice may include other transactions from previous months due to, for example, subcontracting or rejected insurance claims. The invoice and any attachments are always sent separately. A special key is needed to access invoice attachments. The key will be sent to the email address you have specified. Due to privacy protection, we cannot send the key to the organisation’s general email addresses. Emails containing passwords are sent by the agreement administration team for occupational health from address [email protected]. Attachments are opened every month with the same password. We often receive enquiries about the content and accuracy of attachments to occupational health invoices. The Act on the Status and Rights of Patients states explicitly that patient information is confidential. Thus, we cannot include customer-specific information on the use of occupational health services in invoice attachments. Invoices are always itemised at group level. To ensure the accuracy of an invoice, we can attach to the invoice a separate list of employees who have used occupational health services during the invoicing period and a list of procedures done during the invoicing period (e.g. 5 pcs of procedures or a physician’s appointment or number of laboratory visits as specification). The information on procedures must not be connected to a specific employee. Therefore, only companies with at least 11 employees can be issued an invoice with itemisation by invoicing codes. Enquiries

• For more information about your occupational health services, please contact your organisation’s designated occupational health nurse ([email protected])

• For enquiries about invoice content, please contact us by email at [email protected] or by phone on 010 312 090 (open Mon–Thu from 9 am to 1 pm).

• For enquiries about invoice payment, please contact Ropo www.ropo.fi, tel. 017 366 7041 (open Mon–Thu from 8 am to 8 pm and Sat from 10 am to 3 pm).